[Completed] Important Notice: Network Maintenance - Singapore Data Center

Dear Customers, We will be performing a network patch for our servers in the Singapore Data Center. Kindly see below the details: Description: Network patchData Center Location: SingaporeDate: 30 July 2019Time: 05:00 - 07:00 SGT (UTC/GMT +8) Packet loss could occur briefly during the maintenance period. Please be assured we will be working to ... Read More »

22nd Jul 2019
[Completed] Important Notice: Network Maintenance - Singapore Data Center

Dear Customers, We will be performing a scheduled network maintenance for our servers in Singapore Data Center. Kindly see below the details: Description: Network maintenanceData Center Location: SingaporeDate: 16 July 2019Time: 05:00 - 07:00 SGT (UTC/GMT +8) Please be assured we will be working to ensure all affected services will be ... Read More »

8th Jul 2019
[Completed] Important Notice: Server Maintenance - Sendai (Japan) Data Center

Dear Customers, We will be performing a scheduled maintenance for our servers in Sendai (Japan) Data Center. Kindly see below the details: Description: Server maintenanceData Center Location: Sendai, JapanDate: 27 June 2019Time: 17:00 – 19:00 JST (UTC/GMT +9) Please be assured we will be working to ensure all affected services will be ... Read More »

21st Jun 2019
[Completed] Important Announcement: Server Hardware Maintenance - Binh Duong (Vietnam) Data Center

*Kindly note that an email notification has been sent out to all affected customers.* Dear Customers, We have detected a hardware issue with one of our physical servers in Binh Duong (Vietnam) Data Center. Please see below for details on the maintanence period that has been scheduled to rectify it. Description : Server hardware maintanenceDate ... Read More »

29th May 2019
[Completed] Important Announcement: Migration of Physical Assets in Chicago Data Center

Dear Customers, We would like to inform that there will be a migration of our physical servers to a new facility within our Chicago Data Center. Please note the details of the migration as below: Data Center : Chicago, USAStart Date & Time : 8 March 2019, 20:00 CST (GMT -6)End Date & Time : 9 March 2019, 08:00 CST (GMT -6) We are ... Read More »

6th Mar 2019